Terms & Conditions
Last updated: 14/06/2026
These Terms & Conditions apply to the use of the Moss Born website and any enquiries, orders or commissions made through us.
About Moss Born
Moss Born creates handcrafted preserved moss artwork, signage and bespoke moss features for homes, businesses, weddings and events.
Enquiries and quotes
You can contact us through our website to discuss a project or request a quote.
Quotes are based on the details provided at the time and may change if the size, design, materials or requirements change.
Bespoke orders
Many Moss Born pieces are made to order. Because each piece is handcrafted and bespoke, natural variations in colour, texture and layout may occur.
We will discuss key design details with you before creating your piece.
Payments
Payment details, deposits or final payment terms will be confirmed before work begins.
Orders may not be started until the agreed payment or deposit has been received.
Delivery and collection
Delivery or collection details will be agreed with you before your order is completed.
Delivery times may vary depending on the size and nature of the piece.
Care of preserved moss
Preserved moss does not need watering, sunlight or regular maintenance.
To help keep it looking its best, it should be kept indoors, away from direct sunlight, water, high humidity and heat sources.
Website content
The text, branding, designs and Moss Born product images on this website belong to Moss Born unless stated otherwise.
Some lifestyle or background images may be sourced from third-party platforms such as Unsplash and remain subject to their own licence terms.
Please do not copy, reproduce or use our original content, designs or product images without permission.
Liability
We do our best to provide accurate information on our website, but we cannot guarantee that all content will always be complete or up to date.
Moss Born is not responsible for any loss or damage caused by misuse, incorrect installation, poor care, or placing preserved moss in unsuitable conditions.
Contact
For any questions about these Terms & Conditions, please contact: